The last thing I did was update my Apple TV and all of a sudden no video. Update your email. That being said, the Apple TV is not impervious to audio problems, even today. (You don't need to use an HDMI cable for anything.) That’s what worked for me. Or play something different in every room — all with AirPlay. The Roku device I have is a 3800X and is connected to a ONN projector. As it turns out, the Apple TV’s audio issues are not a very uncommon error to occur. Dear Everyone! If no IP address appears, restart your modem or wireless access point (WAP) and Apple TV device. I have a (for me) strange problem, my setup was working flawlessly, until one day some movies started to play without audio. Other troubleshooting procedures that you can try out include rebooting the whole Apple TV streaming system and any audio hardware connected to the Apple TV. On Apple TV 4K, make sure that you’re using an HDMI 2.0 or later cable. Before turning on AirPlay Mirroring go to Settings, Sound and choose Apple TV as output device. Yes, the Apple TV most certainly does have an Audio out and can output both 5.1 and 7.1 surround sound. Remember.. straight connecting from Apple TV to the actual tv. One of the areas to pay attention is in the Apple TV Sound Settings. If the status light is off on your Apple TV, follow these steps. Thank you Danny for the tip. I have the latest tvOS, plex server, and plex … If an IP address appears but the signal strength is weak, you can take the following actions: Confirm that your network and not someone else's appears as the Network Name . If you get video but no sound when playing a TV show or movie, it usually means there's a content problem or a problem with the connection to your speaker system. I tried this and it didn’t work. In-Depth Explainer, How To Convert a Normal TV into a Smart TV, Apple TV Stuck On Airplay Screen: How To Fix. Its troubleshooting procedures are also relatively easy and less time-consuming. I finally got this to work after adjusting Roku's audio settings. If you have another issue using AirPlay, learn what to do. This indicates that the system is rebooting. Perhaps it's the audio settings that are not correctly set. I’m a great fan of the Apple TV so I’ve been waiting a while for the release of the new model. The day it arrived I went to the Apple store but just as I was about to add one to my cart, I had to choose between a 32GB or 64GB model. Some days, the video plays on in the background with a sudden cut in the audio, and on other days, there’s no audio whatsoever, or it stops altogether. - Apple TV 4K connected to the TV - Receiver connected to the TV and the TV passing all the sound passed through by HDMI to receiver I have tested if 5.1 sound is working at all with my Apple TV and when watching Netflix or Disney the surround sound is fine. Now go to the Audio/Sound settings of your television using your TV remote-> set AUDIO OUT to Optical-> select Digital Sound Out under Optical . I followed your instructions and it worked. Press Menu or Apple TV app/Home on your charged Siri Remote to wake your Apple TV. Apple TV sound would play through my TV speakers if I designated them as the output device, but would not play through HomePod. We’d recommend you check and ensure if all the HDMI cable connections between your Apple TV system and your external sound system like soundbar or television audio system are proper and tight. When mirroring iPhone, iPad, Mac to Apple TV to play videos, they can hear sound but the screen is black. Or, if you use a receiver or HDMI switchbox, use an HDMI cable to plug your Apple TV directly into your receiver or switchbox. View All. Often most of the issues faced by the user are addressed by the most recent updates. Apple TV (4th Gen) No Sound. Update payment info. Stream music, podcasts, and other audio to Apple TV, HomePod, or AirPlay 2-compatible speakers or smart TVs. All of my apps have sound and work except for the Apple TV app. To reach this goal, I’ve been trying to get the most out of my Apple TV by getting it to work with HomeKit and using AirPlay to mirror my iPhone onto it. This audio setting is intended to be a major feature besides the Siri powered remote. Every so often, without explanation, audio will cut out on the Apple TV. Mine was set to Dolby Digital, and when I changed it to Auto it started working. Trust me, I’ve been there, and it’s an absolute drag. After each step, see if the status light turns on. Sometimes, the audio problems are a result of the external sound systems connected to your Apple TV. Moreover, it’s always better to use the updated application for Apple TV and hence do update your system if you haven’t done it yet. Apple TV, Apple TV, review Add comments. Make sure Audio Out is set to Apple TV. You must make sure that your Apple TV identifies the right speaker system connected to it as its Audio Output. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. What else can I do? Supported devices Watch at home or on the go Customer tutorials Get help fast Contact us Monday - Sunday, On my MacbookPro, the sound was reset to lowest level after changing the sound output to Apple TV. Connect the RCA audio cable to the converter and use the HDMI port cable on the other side of the converter to connect it to the Apple TV. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. If you’re connecting a Apple TV 4K to a receiver, … Step 3 Update tvOS for Apple TV. If you’re lucky, just a reboot might fix the issue at stake here. Contact Apple Support … Just make sure you follow the steps listed below for basic as well as advanced troubleshooting procedures for “No Sound” on the Apple TV, and you’re good to go. This is because on rebooting your Apple TV, the RAM gets cleared, thereby preventing your RAM from getting excessively clogged. If not, go to Menu->Settings-> Audio and Video->Audio Format-> Change Format->New Format, switch it to Stereo. No in between. Go to Settings > AirPlay and make sure that it is on. Check and tighten all the HDMI wire connections. ; Unplug the power cord from your Apple TV, wait 30 seconds, then plug the power cord back in. Switch on the surround system as well, and you’re good to go. Assume those links are affiliate links which means I may earn a commission if you click and buy. To connect an Apple TV system to an RCA audio, you’ll need an external RCA to HDMI converter hardware. These are the steps to check for an update on your Apple TV. 3800X, 3800EU, 3800MX, 3800RW, 3801UK, 3801TT, 3801DE, 3801IE. Audio problems can often arise also due to minor connection issues. How to connect apple tv to an older stereo receiver. This is everything you need to know about setting up your Apple TV for 5.1 surround sound. Connect your Apple TV directly to your TV instead of using a receiver or HDMI switch, since the issue might be with your receiver or switch. Apple TV – no audio out! Unfortunately, many folks have experienced issues when setting up their Apple TV 4 sound. Go to Audio in the Settings and change the HDMI to PCM-Stereo. Change your audio settings. Since the inception of Apple’s much anticipated online streaming unit, the Apple TV, one of the major headaches I’ve had to deal with constantly is definitely its number of audio problems. Rebooting is an effective way to fix some minor technical issues that often might occur in your system. Release and the Apple TV will restart. You are a life saver. Ignore the sleep dialog that pops up on doing so. All this work would be meaningless if there is no audio coming from the device. UPDATE: The Apple TV 4 and Apple TV 4K no longer have an optical audio port. So AirPlay only shows sound but no picture. You’ll notice that the LED in the Apple TV device starts blinking after the power goes off. We have tried to cover almost every possible troubleshooting procedure in this regard, so if you still find yourself facing the same problems over and over again, I’d recommend you get in contact with an authorized service center for the same. I’ll go into ESPN and there’s sound. App crashing. View All. It might not be your Apple TV at fault. How to route your old Apple TV's audio to your new Apple TV. Let’s run through the steps to do this: Updates make your Apple TV system software more refined and optimized. I have deleted the app and reinstalled. (Previously was all right, and i cant see any correlation in movies which has no audio, and which has) Setup: Plex on Ubuntu, streaming mainly on web and apple tv (not 4k) Problem only exists on Apple TV. As a smart home nerd, I routinely link to the products that I use and recommend. On Apple TV 4K with the latest version of tvOS, you can play sound in Dolby Atmos — an immersive sound experience that moves audio all around you in three-dimensional space.. To play movies and TV shows in Dolby Atmos from your Apple TV 4K, set up your home entertainment system for high-quality audio. ... Apple TV 2 or Apple TV 3. Account & Billing. That being said, the Apple TV is not impervious to audio problems, even today. I found out it is not the hdmi cable, because I can run a DVD player via the same hdmi cord to the tv and it comes up fine. Note:About the audio lag, the audio is behind the picture. Connect the other end of your second two-way HDMI cable to the available HDMI port input on the back of your television. Audio isn't playing. If your receiver lacks HDMI, you can still decode surround audio from the Apple TV 4 by following connection option #2. Does Google Nest Work With HomeKit? All of my apps have sound and work except for the Apple TV app. This tells me that it is an Apple TV issue. Once your player starts up again, add the channel back once more. Play audio across multiple speakers throughout your home in perfect sync. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. If sound is not being projected on your Apple TV, it may be due to an auxiliary equipment malfunction, a settings discrepancy, using the wrong audio mode, or using the wrong surround sound setting. Connect a two-way HDMI cable to the HDMI port behind your Apple TV unit and to the HDMI port of your surround sound receiver. Even if it doesn’t, we’ll guide you through some troubleshooting procedures to correct the same. Apple TV No Sound: What does this mean? For rebooting– In your Apple TV remote, hold down the Menu button and the TV button simultaneously for about six seconds. Any suggestions? Yes, there may be circumstances where your external speaker system or even your TV audio can be at fault. In your Apple TV remote, hold down the Menu button and the TV button simultaneously for about six seconds. Welcome to RobotPoweredHome.com. My soundbar works when I play my PS4, my switch and I can even hear the clicks going through the menu on the Apple TV. I’m using a Roku Ultra. We know that Netflix places severe limitations on which streaming devices get Dolby Atmos audio. Recover password. This indicates that the system is rebooting. The Apple TV is a versatile streaming unit that gets updates fairly regularly and has without a doubt gotten much better than it was on release. After hours of research on support forums and technical articles and a lot of thought put into it, I’ve put together the most comprehensive solution to this otherwise menacing issue. I hope that the information provided in this article has helped you solve the various audio issues you faced. When I am in the App I hear the audio but no picture. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Every now and then, the audio from the Apple TV gets cut out without caution. This doesn’t make sense Then restart your device from Settings>System>System restart. Hence, we recommend you switch off and disconnect every external audio hardware system connected to the Apple TV, wait for at least 30 seconds to one minute before you switch on, and reconnect them back to your Apple TV again. Connect the optical audio out from Apple TV to receiver. The movie will play but has no sound. Live TV unavailable. Demystifying Thermostat Wiring Colours – What Goes Where? Problem update 23/3/21 Apps not loading ver 10.0.0 Beta update issues. Also, ensure that you’ve selected the right speakers in the Audio and Video settings option in the Apple TV menu and make sure the Audio Mode is set to Auto(but some TV’s do require 16 bit). After this is done turn on AirPlay and choose Apple TV. Hook up your third-generation Apple TV to power, and connect the optical audio cable to your sound system. Your system gets better and better with each update, and hence it’s good practice to update your system as each update rolls out. These are some procedures that are often disregarded by the users and hence are very important. Thanks again. Still need help? Thank you! Every now and then, the audio from the Apple TV gets cut out without caution. Plug in the power cable to your Apple TV, set it up if you haven’t. © 2021 Robot Powered Home |, using AirPlay to mirror my iPhone onto it, LED in the Apple TV device starts blinking, Best AirPlay 2 Compatible TVs You Can Buy Today, How Do I Know If I Have A Smart TV? The Roku device I have is a 3800X and is connected to a ONN projector. Whatever you do, sometimes the audio just doesn’t work at all. Gift cards. I even tried doing the Airplay from Iphone 11x to the Apple TV still nothing. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. I’ve provided a detailed account of how each of these troubleshooting procedures can be put to use below: I’d recommend you reboot your Apple TV system from time to time. You’ll notice that the LED in the Apple TV device starts blinking after the power goes off. So rest assured, you’ve come to the right place. As a smart home nerd I’m on a quest to build the most convenient Smart Home. Step 2 Restart AirPlay-enabled devices. Follow the steps for your device to fix the problem. Step 1 Make sure you have turned on AirPlay on Apple TV. Change the Audio Mode from Auto to 16 bit. As an Amazon Associate, I earn from qualifying purchases. If there is still no sound make sure the sound level is set high enough. If your music unexpectedly … The movie will play but has no sound. If you could not connect to the device, check out here. Some TV's don't have an audio out so this is an option using a wireless Bluetooth adaptor box. One of the features the Apple TV 4 promises is the 7.1 Surround sound. The problem is that when I click on an app, let’s say Netflix, there is no sound. On your Apple TV, select Settings > Audio & Video. In most cases, checking and tightening wire connections, ensuring you’ve selected the right speaker system in the Audio and Video tab of Apple TV, making sure Audio Mode is set to Auto(or sometimes 16bit, depends on your TV), and checking for updates should solve the problem. Manufacturer Support & Warranty Resources, Cannot disable Amazon Prime auto play previews / trailers. Your account at your fingertips. I’ll go back to the menu and hear clicks, I’ll go into another video app and no sound. And so I set to work. Take a second two-way HDMI cable and connect it to the HDMI out port of your surround sound system( if there are two HDMI out ports, go for the one labeled MAIN). If so, there will … What you'll need: A third-generation Apple TV, optical audio cable, fourth-generation Apple TV. Rebooting also ensures that all the programs running in your Apple TV system come to a halt, thereby giving your system a fresh start. This does heavily depend on the external sound system you’re using and your TV audio. Manage your plan. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It was worked perfectly for 2 years and now, there is no video. The earnings support my passion and allow me to keep the blog sponsorship free. Ignore the sleep dialog that pops up on doing so. How to Connect. (Apple’s first mistake. Does this clear up the issue you are seeing? Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. The Apple TV is a versatile streaming unit that gets updates fairly regularly and has without a doubt gotten much better than it was on release. Sign in issues. I can see the guide either way you get to it. You’ll need to use this method if your receiver lacks HDMI ports. I have reset the Apple TV 4k 64gb to factory. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times.