We report the results of a WFH experiment at CTrip, a 16,000- employee, NASDAQ-listed Chinese travel agency. No other co-author has any financial relationship (or received any funding) from CTrip. We report the results of the first randomized experiment on home-working in a 13,000 employee NASDAQ listed Chinese firm. Interestingly, over half of them switched, which led to the gains from WFH almost doubling to 22%. Home working led to a 13% performance increase, of which 9% was from working more minutes per shift (fewer breaks and sick days) and 4% from more calls per minute (attributed to a quieter and more convenient working environment). Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Evidence from a Chinese Experiment. Does Working from Home Work? Supporting: 3, Mentioning: 59 - ABSTRACTAbout 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." "Does Working from Home Work? 18871 Issued in March 2013 NBER Program(s):Labor Studies, Public Economics, Productivity, Innovation, and Entrepreneurship About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Nicholas Bloom & James Liang & John Roberts & Zhichun Jenny Ying, 2015. About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Macro-Finance, Overview of Centers & Research Initiatives, Overview of Center for Entrepreneurial Studies, Overview of Corporate Governance Research Initiative, Overview of Corporations and Society Initiative, Overview of Policy and Innovation Initiative, Stanford Latino Entrepreneurship Initiative, Overview of Stanford Latino Entrepreneurship Initiative, Overview of Value Chain Innovation Initiative, Overview of Real-time Analysis and Investment Lab (RAIL), Why Working from Home Is a “Future-Looking Technology”. Home working led to a 13% performance increase, of which about 9% was from working more minutes per shift (fewer breaks and sick-days) and 4% from more calls per minute (attributed to a quieter working environment). A Stanford GSB expert shows how companies and employees benefit from workplace flexibility. We thank Chris Palauni for organizing our trip to JetBlue, and David Butler, Jared Fletcher and Michelle Rowan for their time discussing the call-center and home-working industries. Evidence from a Chinese Experiment. (It would be useful to … Many who chose to remain in the office cited the loneliness of working from home. No funding was received from CTrip. Does Working from Home Work? Evidence from a Chinese Experiment * Evidence from a Chinese Experiment * By Nicholas Bloom, James Liang, John Roberts and Zhichun Jenny Ying Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000- employee, NASDAQ-listed Chinese travel agency. Evidence From a Chinese Experiment" “Does Working From Home Work? A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Nicholas Bloom (University of Stanford), “Does Working from Home Work ? For example, a randomized experiment of a call center in China indicated that employees working from home during a nine-month period had an average 13% increase in performance and a … We report the Due to the success of the experiment, CTrip rolled-out the option to WFH to the whole firm and allowed the experimental employees to re-select between the home or office. John Roberts, John H. Scully Professor of Economics, Strategic Management, and International Business, Graduate School of Business at Stanford University, “Does Working From Home Work? EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd July 9, 2013 Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000- Nicholas Bloom (), James Liang, John Roberts and Zhichun Jenny Ying. Evidence From A Chinese Experiment.” Co-sponsored with the Law, Economics and Organization Workshop We thank in particular our discussants Mushfiq Mobarak, Rachael Heath, Sabrina Pabilonia, Shing-Yi Wang and seminar audiences at the AEA, Brown, CEPR, Columbia, CORE, Erasmus University Rotterdam, the London School of Economics, Harvard, MIT, the NBER, Stanford GSB, Texas A&M, and the World Bank for comments. Abstract About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000- employee, NASDAQ-listed Chinese travel agency. We report the results of a WFH experiment at … Write in details what is the dependent variable, the independent variable (=the treatment effect), the controls, how the authors chose the sample ect. Evidence from a Chinese Experiment," The Quarterly Journal of Economics, Oxford University Press, vol. DOES WORKING FROM HOME WORK? Does Working from Home Work? Policy Relevance. We report the results of a WFH Home workers also reported improved work satisfaction and their job attrition rate fell by 50%. By Nicholas Bloom, John Roberts and Zhichun Jenny Ying -- Stanford University; James Liang -- Beijing University. To note: James Liang is the current CEO of CTrip. Innovation and Economic Growth. The results or paper were not pre-screened by anyone. Interestingly, over half of them switched, which led to the gains from WFH almost doubling to 22%. Home workers also reported improved work satisfaction and experienced less turnover, but their promotion rate conditional on performance fell. We wish to thank Jennifer Cao, Mimi Qi and Maria Sun from Ctrip and Ran Abramitzky, Mirko Draca, Itay Saporta, Stephen Terry, John Van Reenen and Edison Yu from Stanford for their help and advice in this research project. 18871 March 2013 JEL No. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Attrition among home workers was 50 percent lower. 18871), co-authors Nicholas Bloom, James Liang (who co-founded CTrip and helped to make its productivity data available), John Roberts, and Zhichun Jenny Yang present the results of that experiment. This highlights the benefits of learning and selection effects when adopting modern management practices like WFH. Evidence from a Chinese Experiment (NBER Working Paper No. All Rights Reserved. In the United States, the proportion of employees who primarily work from home has more than tripled over the past 30 years, from 0.75% in 1980 to 2.4% in 2010 ( Mateyka, Rapino, and Landivar 2012 ). As a result of the study, the firm gave all workers the option to work from home, further increasing overall performance. Evidence from a Chinese Experiment”, Political Economy Seminar, Toulouse: TSE, April 16, 2013, 12:30–14:00, room MF 323. Author(s) Nicholas Bloom, James Liang, D. John Roberts and Zhichun Jenny Ying Source. Does Working from Home Work? Due to the success of the experiment, Ctrip rolled out the option to WFH to the whole firm and allowed the experimental employees to reselect between the home and office. In addition to working papers, the NBER disseminates affiliates’ latest findings through a range of free periodicals — the NBER Reporter, the NBER Digest, the Bulletin on Retirement and Disability, and the Bulletin on Health — as well as online conference reports, video lectures, and interviews. Evidence from a Chinese Experiment. Most workers who did not perform well at home returned to the office. The views expressed herein are those of the authors and do not necessarily reflect the views of the National Bureau of Economic Research. Does Working from Home Work? Evidence from a Chinese Experiment. No 18871, NBER Working Papers from National Bureau of Economic Research, Inc Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Home-based workers now span a wide spectrum of jo… Location: Room 121 See map. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd August 18, 2014 Abstract: A rising share of employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000- employee, NASDAQ-listed Chinese … Downloadable (with restrictions)! Does Working from Home Work? CEP Discussion Papers from Centre for Economic Performance, LSE. 18871), co-authors Nicholas Bloom, James Liang (who co-founded CTrip and helped to make its productivity data available), John Roberts, and Zhichun Jenny Yang present the results of that experiment. Summarize the article, following all of its sections (introduction, literature review etc.) Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Home workers … Working from home (WFH; also called telecommuting or telework) is becoming an increasingly common practice. Working Paper, 2012. A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to "shirking from home". We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Home working led to a 13% performance increase, of which about 9% was from working more minutes per shift (fewer breaks and sick-days) and 4% from more calls per minute (attributed to a quieter working environment). In Does Working From Home Work? EVIDENCE FROM A CHINESE EXPERIMENT* Nicholas Bloom James Liang John Roberts Zhichun Jenny Ying A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to ‘‘shirking from home.’’ We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Article Snapshot. 127 Wall St . Evidence from a Chinese Experiment Nick Bloom (Stanford) James Liang (Ctrip & Stanford) John Roberts (Stanford) Zihchun Jenny Ying (Stanford) World Bank, February 9 … Does Working from Home Work? DOES WORKING FROM HOME WORK? Evidence From a Chinese Experiment” Event time: Thursday, October 24, 2013 - 12:10pm. Downloadable! Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Home > Calendar > "Does Working From Home Work? Evidence from a Chinese Experiment Nicholas Bloom, James Liang, John Roberts and Zhichun Jenny Ying . Does Working from Home Work? Home workers also reported improved work satisfaction, and their attrition rate halved, but their promotion rate conditional on performance fell. A rising share of employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. 130(1), pages 165-218. citation courtesy of. M1 ABSTRACT About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000- … DOES WORKING FROM HOME WORK? Home workers increased the minutes they worked on each shift by 9.2 percent. The extent to which individual responses to household surveys are protected from discovery by outside parties depends... © 2021 National Bureau of Economic Research. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Letting workers do some of their work at home … Does Working from Home Work: Evidence from a Chinese Experiment. DOES WORKING FROM HOME WORK? Does Working from Home Work? Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home."